MI Smiles Dental is looking for an amazing Contact Center Agent /Patient Advocate to work closely with our administrative and clinical team to play a key role in our patient’s care and futures for our 8 West Michigan offices.
Job Type: Full-Time
Desired Skills & Qualifications:
Great speaking skills, body language and word usage
Multi line phone skills and experience
Ability to generate new ideas and work in a team setting
Ability to listen and learn
People person, social
Persistence and thoroughness
Excellent computer skills including Google, social media platforms and Microsoft Office suite
Employee assistance program
Paid time off
Professional development assistance
*benefits conditions: waiting period may apply.
The health of our team members, their families, & our patients is our top priority. We are taking recommendations from our state and local governments as well as the CDC, OSHA, ADA and MDA on how to conduct business safely for our team members & patients.
Remote interview process
Personal protective equipment provided or required
Plastic shield at work stations
Social distancing guidelines in place
Sanitizing, disinfecting, or cleaning procedures in place
A little about our diverse team:
We have readers, kayakers, golfers, skiers, video game heroes, skateboarders, ax throwers, sailboat captains, adventurers, explorers and intellectuals. We have families, single people and most importantly, we have HAPPY people. You will find friends here and we encourage you to bring your friends too!
Our Hiring Process:
You find of get sent this advertisement.
You read the ad.
It piques your interest.
You tell us you are interested (apply, email, shout, call)
Phone interview with the HR Director
Meet the teams in person
You tell everyone how amazing your life has become.
A little advice…
Don’t ignore this opportunity. If nothing else, it will teach you the type of company you need in your future. We are not just an 8a – 5p job, we are a family, we are community heroes, we are engaged, we support each other and our patients. We are very active in our communities and expect the same from our team members. We volunteer and help people. We are ethical and WE ARE THE BEST TEAM IN TOWN!
One more thing…
Don’t go press your pants or buy a suit! You will start out the process in the convenience of your own home and pants are optional when it comes to phone and video interviews!
Ok, I lied. This is the last thing!
We are looking for team members that are smart and want to learn, we will teach you our lifestyle! If you are amazing and smart – we have a new career waiting for you!